And the Winner Is.....

Ken Wood!

Ken is the winner of a TomTom GPS Unit for his vehicle. Ken's name was entered in our Winterize and Win Special. Congratulations!

And look closely - he has a bottle of our very special Autopro water too!

Alberta BDG Summit

At NAPA Autopro we are part of a group called the Business Development Group (BDG). We find ways to standardize and promote our brand image to our customers and the public at large. Our first ever convention was held this past weekend in Red Deer Alberta. There was an outstanding turn out for this premier event. I am sure that most shops went back to their respective businesses pumped up and ready to make our customers have a professional, pleasant and enjoyable visit.

Water!

We are proud to present to our customers our very own water. We have had this exceptional water bottled to give to our customers. If you have a sporting event or any other event planned, please contact us and we can provide you with this outstanding product. Cheers!

Jacob is Hard at Work

Jacob is hard at work scheduling in vehicles for the week's appointments. We use up to date tools and procedures to ensure that your vehicle will receive the best care and that all parts will arrive on time for your appointment.

Shocks & Struts

The Shocks and Struts Promotion is now on. Did you know that you should have your shocks changed every 80,000 kms? The old bounce test doesn't work for new shocks. Shocks today are better built and you need to replace them because the fluids inside the shocks break down causing wear.

Postcards and more

Our first postcards and emails were sent last week by Napa Promotor. We think this is an invaluable tool both for us and for our customers. If you want to send us a note, check out the shop or see your own vehicle repair history this is the place to do it!

Training Time

Verl and Michelle attended the monthly meeting of Proshop on April 8. These training sessions are invaluable tools to teach us how to make our business run more smoothly and reduce stress for our customers.

Now showing - Your own car!!!!

You can now access your own vehicle information on line at:

http://verlsautopro.mechanicnet.com/apps/shops/display?shop_id=6669

If you want to schedule an appointment, email us a question, check our hours or see when your last service was - it is all available at this web site!

Change your oil

This is a oil pan and pickup tube off a 2007 FJ cruiser, odometer is at48,000km. It has been 41,000 kms since the first oil change.

When the oil pan was removed it was found full of sludge and the pickup tube was totally plugged off.

Engine is destroyed, About a $11,000 mistake.

No warranty!!!

Customer is making a $450.00 monthly payment and now this happens!!

A lot of customers tears and yelling for a verystupid mistake. Moral of this story, Change your oil!!