Once Bitten, Twice Shy

Now, when a job goes south, and let's face it, some do, we have an obilgation to try our best to correct the problem no matter what. Period.

Recently we found ourselves in the position of being the client. We are dismayed that the company that sold us their "quality product" doesn't stand behind their product. The engine we purchased was faulty and the manufacturer has since gone out of business.

Our customer, the one we installed the engine for, has no issues - he is happy because we did cover the cost of the faulty product and he will not incur any additional costs.

However, we thought that the rest of the business world operated to the same standards as we do. Foolishly we have found out that we were wrong. Well, you know that old saying, "Once bitten, twice shy" so will we ever purchase another engine from that company? Not Ever.

Until Tomorrow.