Returning Customers!

While working on a vehicle last Friday Spencer left a screwdriver under the hood of a client's vehicle.   Today, when he was polishing his tools and putting everything away he noticed that the screwdriver was missing.    So after rethinking his steps to where he last used the screwdriver, he came to the conclusion that he must have left it under the hood of the car he worked on.  

He sheepishly came up the the Mom and asked her to call the client and have them check to see if it was there.   Yup, it was right where he left it!  

Now this does happen sometimes when we are in a rush to push a vehicle out of the shop.   Guess this is a good reminder to the guys in the back to slow down a bit, take a breath, and do a once over!   After all, this isn't usually the kind of car care gift we like to leave for you!

Until Tomorrow.