Last night we attended the annual Taber Chamber of Commerce dinner. It was a nice night out, good food, good friends and great networking.
The award that impressed us the most was the Outstanding Customer Service Award. To us this is the highest award that a business can achieve. It was nice to hear humility in the speech of the winner as well. Being humble is often a trait business tend to overlook (but we'll discuss that more in future musings!)
Outstanding Customer Service struck a cord with us since we held in our hands the National JD Power Award for Outstanding Customer Service earlier this week. While we can now say NAPA Autopro holds this high honor on a national level we truly believe that our next step needs to be more personal. On that note we will try to reach this goal now on our community level where the true value for our business lies.
Until tomorrow.
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