We have attended quite a few workshops put on by Mike Kerr, an Albertan, who has made Fun at Work his life's calling.
We had Mike speak at our NAPA Autopro Summit last April in Red Deer. I don't know a shop who didn't leave the afternoon's session without a spring in their step, a smile on their face and a determination to make their shops a more engaging work place.
By having fun, we don't mean that you need to swing from the hoists or dance around the shop with the oil drums. What we mean is smiling at the client, finding the silly in tense situations, good natured bantering between employees. Never should anything be off-colour, or humour at the expense of others.
Having a fun workplace helps to foster a more creative atmosphere so that is is easier for us find solutions to those tough diagnostic prolems on your vehicles in the shop.
I encourage everyone to visit Mike Kerr's website, pick up some of his material and try to put a little fun into your day.
http://www.mikekerr.com/
Until tomorrow.
http://www.mikekerr.com/
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